Questions Answered
From this page, you can access the community groups and forums of the Executive Leadership Program for ServiceNow®. Each module of the program has dedicated community resources, allowing you to ask questions and explore enhanced answers and references at any time.
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ServiceNow Questions
These forums are collaborative spaces where you can ask questions, share insights, and engage with fellow members.
General Discussion
Ask about anthing! We'll answer here, or direct you to the correct forum category to get your answers there.
0Program Events
Information postings about the online and in-person program events. Please also ask any events-specific questions here.
01. Packaging & Licensing
Ask and answer any questions about ServiceNow application entitlements, licensing units, and data sheet clarifications.
02. Now Assist (*GenAI*)
Ask and answer any questions about the premium Generative AI "Now Assist" capabilities of the Now Platform.
03. Platform Core+Architecture
Ask and answer any questions about the architecture and operational framework of the Now Platform.
0Value Calculators
Ask and answer any questions about using the value calculator tools for ServiceNow business case proposals.
0Core Platform
Ask and answer any questions about the core platform components of the Now Platform available with all subscriptions.
0Releases, Patches, Upgrades
Ask and answer any questions about the methodology, frequency, or how-tos of installing software on the Now Platform.
0Now Create & Implementation
Ask and answer any questions about the ServiceNow Now Create website portal and its implementation resources.
0Customer Success & Communities
Ask and answer any questions about the ServiceNow Customer Success and Communities website portals and resources.
0Support and Knowledge Bases
Ask and answer any questions about the ServiceNow Support website and its knowledge bases of information.
0Impact Services
Ask and answer any questions about the premium Impact maintenance and support services available for the Now Platform.
0Data Foundations: CMDB & CSDM
Ask and answer any questions about the configuration management and common service data model of the Now Platform.
0Automation: Workflows
Ask and answer any questions about the Workflow platform capability and management tools of the Now Platform.
0Automation: Integrations
Ask and answer any questions about the many options and capabilities for integrating to and from the Now Platform.
0Real-Time Reporting
Ask and answer any questions about the core Reporting platform capability of the Now Platform.
0Analytics & Continual Improve
Ask and answer any questions about the Performance Analytics premium platform capability of the Now Platform.
0Process Mining
Ask and answer any questions about the Process Mining premium platform capability of the Now Platform.
0Predictive Intelligence
Ask and answer any questions about the Predictive Intelligence premium platform capability of the Now Platform.
0Virtual Agent
Ask and answer any questions about the Virtual Agent premium platform capability of the Now Platform.
0Security and Encryption
Ask and answer any questions about securing the Now Platform, and the optional add-on applications for Encryption.
0Performance & Instance Scan
Ask and answer any questions about the managing operational performance and optimal configuration on the Now Platform.
0App Engine & Automation Engine
Ask and answer any questions about the applications included in the App Engine and Automation Engine application suites.
0JavaScript on the Now Platform
Ask and answer any questions about the unique version of JavaScript that is utilized on the Now Platform for scripting.
0IT Service Management
Ask and answer any questions about the applications that are included within the ITSM application suite.
0DevOps
Ask and answer any questions about the DevOp applications that are included as part of the ITSM application suite.
0ITOM: Visibility
Ask and answer any questions about the applications that are included within the ITOM Visibility application bundle.
0ITOM: AIOps & Cloud
Ask and answer any questions about the applications that are included within the AIOps and Cloud application bundles.
0Hardware & Software Asset Mgmt
Ask and answer any questions about the applications that are included within the HAM and SAM application suites.
0Enterprise Asset Management
Ask and answer any questions about the applications that are included within the EAM application suite.
0SecOps: Vulnerability
Ask and answer any questions about the applications that are included within the VR application suite.
0SecOps: Incident Response
Ask and answer any questions about the applications that are included within the SIR application suite.
0Governance, Risk, Compliance
Ask and answer any questions about the applications that are included within the GRC application suite.
0ESG Management
Ask and answer any questions about the applications that are included within the ESG application suite.
0Strategic Portfolio Management
Ask and answer any questions about the applications that are included within the SPM application suite.
0Enterprise Architecture (APM)
Ask and answer any questions about the applications that are included within the EA application suite.
0HR Service Delivery
Ask and answer any questions about the applications that are included within the HRSD application suite.
0Talent Management
Ask and answer any questions about the applications that are included within the Talent Mgmt application suite.
0Health & Safety
Ask and answer any questions about the applications that are included within the H&S application suite.
0Workspace Service Delivery
Ask and answer any questions about the applications that are included within the WSD application suite.
0Legal Service Delivery
Ask and answer any questions about the applications that are included within the LSD application suite.
0Finance and Supply Chain
Ask and answer any questions about the applications that are included within the S2P application suite.
0Customer Service Management
Ask and answer any questions about the applications that are included within the CSM application suite.
0Field Service Management
Ask and answer any questions about the applications that are included within the FSM application suite.
0Sales and Order Management
Ask and answer any questions about the applications that are included within the SOM application suite.
0Data Model Deep Dive
Ask and answer any questions about the extended data model from CSM that facilitates the Industry application suites.
0Industries: Technology
Ask and answer any questions about the applications that are included within the Tech Industries application suites.
0Industries: Services
Ask and answer any questions about the applications that are included within the Services Industries application suites.
0Roadmaps & Futures
Ask and answer any questions about the tools, frameworks, and best practices for planning your ServiceNow operations.
0Partner Services Ecosystem
Ask and answer any questions about the third party organizations that provide consulting, design, and implementation.
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